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General assignment questions and concerns

Throughout your studies, you will be required to submit assignments via photo or video. This is to substantiate you are following the course and becoming competent in what it is teaching.

Below are a series of frequently asked questions with respect to assignments, marking and feedback…

How do I submit my assignment?

Please locate the email with your login credentials. In that email, there is a link to a video with instructions for how to submit your assignments. If you can’t find your email please contact us via the form below and we will be in touch shortly.

How long does it take for an assignment to be marked?

Assignment turnaround can take up to 10 days. If you’re still within this timeframe, your assignment is currently being marked and your results will be with you shortly.  

If you still haven’t received your result after 10 days please contact us via the form below and we will be in touch with your results shortly. 

What happens if I fail an assignment?

If you fail an assignment the first thing we want you to do is….not stress!

Our courses are not a pass or fail. They are competency-based. Meaning, in order to be able to pass you just have to substantiate that you are competent in that activity.

So if you fail an assignment, you can resubmit as many times as you like in order to get your pass or competency mark. Now! This does not mean that you should just resubmit the same assignment hoping for a different mark! Please take the time to read the feedback provided by your tutor, or call your tutor for one on one help, THEN you can submit with confidence you will pass.

If you would like to discuss this further or have any questions please feel free to call our tutor support team or submit a ticket here below.

How can I get help with my assignment?

Please describe in detail the issue/question you would like assistance with, one of our staff will be in touch shortly to assist you.

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