by fluentgroup | Mar 11, 2021 | Login/access issues
As a Learning Online student you will have received an email on the day of enrolment with your login details. This email will include; your username (which is usually your email address) and your password. The email will also include a link to access your learning...
by fluentgroup | Mar 11, 2021 | Login/access issues
Have you tried resetting your password on your learning platform? Try resetting your password if you haven’t already. If the password reset hasn’t worked, please submit a service request, ensuring you enter the email address you enrolled with and one of...
by fluentgroup | Mar 10, 2021 | Tutor support
I have finished my course, where’s my certificate? Our standard turnaround time upon course completion is 5 business days. If you’re still within this timeframe your certificate will be coming along shortly. If you have been waiting longer than 5 days...
by fluentgroup | Mar 9, 2021 | Tutor support
We are here to help. please submit a service request and one of our experts will get in...
by fluentgroup | Mar 9, 2021 | Tutor support
I’ve submitted my assignment but I haven’t received a response Assignment turnaround can take up to 10 days. If you’re still within this timeframe, your assignment results are currently being marked and are on the way. However, if you’re past...
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